Warranty - Zaer Ltd. International

Most Zaer Ltd. International products come with a 30 day warranty that begins once the item has been delivered. If an issue occurs within that 30-day period, the consumer must contact Zaer Ltd. Customer Service - either by email at sales@zaerltd.com or by phone at 215.766.2010 - in order to address the issue. Most likely a photograph will be requested in order to view and document damages. Then a Zaer representative will decide on an adequate reimbursement for the applicable item(s), whether that be via replacement, refund, credit, or discount.

No items can be returned after 30 days from the shipping date. (Christmas Decor has a return cutoff day of Dec 24 of the year it was purchased) A 20% restocking charge plus shipping fee will be added for returns without manufacturer defects or returns not in their original packaging. Original receipt is required.

*Certain products that have been discontinued, are considered overstock, and/or arrived at the warehouse with manufacturing defects do NOT come with the standard 30-Day Warranty. These products will be clearly marked as not qualifying for returns, refunds, credits, and exchanges.